Last updated on 05/05/2024
Phoenix Power Company, Owner of Oman’s Largest Power Plant in Operation (“PPC”, “we”, “us”, or “our”), is committed to protecting your privacy. This Privacy Policy describes the types of information gathered by PPC when you access our online platforms/facilities phoenixpoweroman.com or other online/offline content as well as when you communicate with us electronically. This Privacy Policy also describes how we use this information, with whom the information may be shared, what choices are available to you regarding collection, use and distribution of information, and our efforts to protect the information you provide to us through various means. This Privacy Policy does not apply to information received by us outside of the process of providing you with access to our facilities/online platforms, for example, our activities as a customer which is subject to the terms and conditions of applicable vendor agreements and other agreements.
By accessing or using the Website, you hereby consent to allow us to process information in accordance with this Privacy Policy. We may revise or update this Privacy Policy by posting an amended version through the Website or otherwise, making you aware of the revisions through posting to the Website or otherwise. Your continued access to, or use of the Website, following our notice of changes to this Privacy Policy (or other acceptance method), means you accept such changes. Please refer to the “Last updated” date above to see when this Privacy Policy was last updated.
We collect information from you on the Website, including certain information that can identify, or reasonably identify, you as a person (“Personally Identifiable Information” or “PII”), and we are responsible for protecting the PII we collect and that is stored on our website.
Personally Identifiable Information. We may request specific PII about you to add you to our email list, facilitate your requests, or fulfill your requests for information. You may choose not to provide your PII, but then you might not be able to take advantage of some of the features of the Website. The types of PII we may collect and save include:
Contact information such as name, address, email address, company name, and telephone number.
Information you provide to us as feedback, comments or other messages; and
Technical information which may include the content of your queries etc.
We also automatically collect certain PII about you when you interact with our website. (For example, we may use website analytics tools on our website to retrieve information from your browser, including the website you came from, the search engine and the keywords you used to find our website, the pages you view within our website, your browser add-ons etc.). We may also use technologies, such as cookies, to collect information about the pages you view, the links you click and other actions you take on our website. Additionally, we collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring website addresses.
Non-personal Information: Non-personal information is non-personally identifiable or anonymous information about you, including but not limited to technical information such as Website usage statistics, and the way you use the Website, and other anonymous information within clickstream data, which can be collected and stored on our server. We may use clickstream data as a form of non-personally identifiable information to determine how much time users spend on each area of our website, how users navigate through the Website, and how we may tailor our website to better meet the needs of users. To the extent that any non-personal information is paired or linked to any PII, we will treat the non-personal information as if it were also PII.
We use the PII you provide for the purposes for which you have submitted it including:
Providing our Services: We may use your PII as part of our provision of services to you.
Responding To Your Inquiries and Fulfilling Your Requests: We may use your PII to respond to your inquiries and to fulfill your requests for information.
Sending Administrative Emails: We may use your PII to send you emails to: (a) confirm your PII; (b) provide you with information regarding the Website; or (c) inform you of changes to this Privacy Policy or other terms.
To Operate and Improve our website: We may use your PII to provide you with more effective services; make the Website or services easier to use; perform research and analysis aimed at improving our products, services, communications, and technologies; and displaying content that is customized to your interests and preferences.
We may also use aggregate or de-identified data that is not personally identifiable for any legally permissible purposes without restriction.
In general, we will not share your PII except: (a) for the purposes for which you provided it; (b) with your consent, or as you direct; (c) as may be required by law or as we think necessary to protect our organization or others from injury (e.g., in response to a court order, in response to a law enforcement agency request, or when we believe that someone is causing, or is about to cause, injury to or interference with the rights or property of another); or (d) on a confidential basis with persons or organizations with whom we contract to carry out internal operations, which may include for example, analytical services, or as necessary to provide you with access to the Website. With your knowledge and consent, we may share your PII with our business partners, such as our marketing partners. We may also share aggregate information with others, including affiliated and non-affiliated organizations.
Finally, we may transfer your PII to a third party, or our successor-in-interest, in relation to, or in the event of, a merger, acquisition, sale of all or substantially all our assets, reorganization, bankruptcy, or other change of control. After such disclosure or transfer, the third party or successor in interest may use the information in accordance with applicable law.
We may also disclose to third parties aggregate or de-identified data that is not personally identifiable for any legally permissible purposes without restriction.
You have the option to choose to disable certain cookies used on our website which are not strictly necessary. If you do not agree to the use of cookies that are not strictly necessary, you may disable them by following the instructions for your browser. Please note that some of our services may not function properly if cookies are disabled. You may also opt out of third-party cookies where available by using the links provided in this Privacy Policy.
We have physical, technical, and administrative procedures in place to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect. Unfortunately, no data transmission over the internet or data storage solution can ever be completely secure. As a result, although we take industry-standard steps to protect your information (e.g., strong encryption), we cannot ensure or warrant the security of any information you transmit to or receive from us or that we store on our or our service providers’ systems.
If you are accessing the Website from outside of Oman, you understand that your connection will be through and to servers located in Oman, and the information you provide will be stored in our web servers and internal systems located within Oman.
Your PII is stored until we are required to remove it or choose to remove it. We store our logs and other technical records in accordance with internal practices and policies, and potentially indefinitely.
Our website is not intended for children under the age of 13. We do not knowingly collect information pertaining to children under 13 years old. However, it is possible that by fraud or deception by others we may receive information pertaining to a minor under the age of 13. If we become aware that this has occurred, we will remove his or her PII from our files. If you are the parent or guardian of a person under the age of 13 who has provided PII to us without your approval, please inform us by contacting us at phoenixpoweroman.com and we will remove such information from our database.
If you are a resident of Oman, then Oman PDPL prohibits processing the personal data of a child except with the approval of his or her guardian, such processing shall be based on the best interest of the child in accordance with the controls and procedures determined by the Executive Regulation. This provision is in line with international data protection best practices and reflects the special protection granted to children as vulnerable data subjects.
If you have any questions or suggestions regarding our Privacy Policy, please contact us at info@phoenixpower.co.om.